Updater not working

Users can post any error messages or bugs that they find with the software for other users to discuss and provide a work around if any.

Post Reply
rwrey
Posts: 25
Joined: Tue Nov 16, 2010 10:56 am

Updater not working

Post by rwrey »

I am running v5.3.0 on both a Windows XP and a Windows 7 64-bit computer and I have not received any auto-update prompts on either computer to say that v5.3.1 is available. If I manually check for updates I am informed that I am running the latest version.

I had this same problem a few versions back and Fantam advised me to:-

Exit FantaMorph then delete these two files:-
"C:\Program Files\Abrosoft\FantaMorph5\UpdateClient_Log.html"
"C:\Program Files\Abrosoft\FantaMorph5\UpdateClient_Status.xml"
Run FantaMorph again and auto-update should indicate an update is available.

Although this solution worked then it didn't work this time.

I only realised that v5.3.1 was available by checking the Download page. Is anyone else having this problem?

User avatar
fantam
Site Admin
Posts: 568
Joined: Thu Aug 28, 2003 9:52 am

Re: Updater not working

Post by fantam »

It's actually not a problem.
We don't publish some minor update versions to the auto update server. So, if you run v5.3.0, the program will tell you that you are running the latest version, while the full version you can download from the download page is 5.3.1.
Don't worry about it. Once a major update version is available, your program must can be auto updated.

rwrey
Posts: 25
Joined: Tue Nov 16, 2010 10:56 am

Re: Updater not working

Post by rwrey »

OK, thanks.

austing
Posts: 30
Joined: Thu May 03, 2012 4:41 pm

Re: Updater not working

Post by austing »

Sounds good. Try also using version 5.4, looking to try it in a few.
110%, all the time. Image

Post Reply